A big organisation, but one with heart. Johnson & Johnsonthe original Purpose-based company?

Published: Jan. 6, 2021, 8 a.m.

b"Near the end of today\\u2019s episode our guest tells us that, \\u201cMy Purpose is to bring hope to every employee of Johnson & Johnson.\\u201d We have no doubt at all he means it\\u2014and what makes this even more interesting is that he\\u2019s working in an $85 billion enterprise that many see as being one of he very first American brands to publicly commit to Purpose. The company is, of course, Johnson & Johnson, a brand founded in 1886 that develops medical devices, pharmaceutical, and consumer packaged goods, and the individual we\\u2019re speaking to about Purpose is its Global Head of Talent Development, Clint Kofford. Today, we\\u2019re going to delve into what Clint means by his statement\\u2014as well as how Johnson & Johnson\\u2019s Purpose statement, its famous Credo, feeds into what he and all of its other 135,000 team members do every day. As you may know the Credo, written in 1932, lays out how, among other things, it is \\u201cresponsible to our employees who work with us throughout the world\\u201d and that managers must always strive to \\u201cprovide an inclusive work environment where each person must be considered as an individual\\u201d\\u2014but just as importantly, \\u201cWhen we operate according to these principles, the stockholders should realize a fair return.\\u201d Amazing stuff for 1932; still pretty cool\\u2014which is why we knew J&J had to be a big part of Season 7, where we\\u2019re working with the smart gals at RedThread Research to understand Purpose in modern American business\\u2026 and why Clint is convinced the Credo\\u2019s more than just a moral compass, but a recipe for business success. And we do, I think, but really through a great dialog with him, not from a line-by-line analysis of any Purpose statement. A senior HR, talent, and leadership development professional with a strong track record of delivering high impact change initiatives, developing talent, and elevating executive capability across a variety of industries and business life-cycles, Clint discusses his career highlights, which include time at Nike and Mars, what led him to living in North Central New Jersey, as well as: his day to day role leading of Johnson & Johnson\\u2019s management and leadership development work; what the mechanism is for doing that at the company, the Human Performance Institute, and its roots in sports psychology, and how the Institute is now the new internal J&J \\u2018brand;' Purpose and L&D and how new personalised career paths are starting to energise the team; how, as a Learning professional, he\\u2019s doing what every Learning professional wants\\u2014harness the unique talents of everyone in the organisation to bring out the best ; how he thinks Purpose the glue that holds Talent together\\u2014but how internal paradigms may need to shift around the status of non-full time employees first; and much more."