Look Past Biases To Measure The Right Metrics | Ellynita Hazlina Lamin

Published: Jan. 21, 2015, 2:34 a.m.

b'In 2012, social-impact consultant Ellynita Lamin launched a recovery program in a war-torn, economically depressed area of Indonesia. Early in the project, she realized that her own biases were preventing her from measuring progress accurately. She explains the steps she took to truly understand the community\\u2019s needs and focus on the right metrics.'