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In this episode of Know Tech Talk, learn the secrets to choosing a great computer company. What to look for, and what to avoid. What specific questions should get answered before you sign up to make sure you don\\u2019t get ripped off because as the market tightens up, and more and more people get laid off, they are going to be starting their own little businesses. Maybe they are great techs, maybe they\\u2019re hobbyists, how can you tell?\\xa0

How can you tell if your IT service provider is structured or if they are shooting from the hip?\\xa0

Joining Barb Paluszkiewicz is Nigel Moore, founder of "The Tech Tribe"o talk about what\'s important when choosing an IT service provider.

00:00 - 01:57
Barb\'s Intro

01:58 - 02:54
Meet Nigel Moore

02:55 - 05:00
If someone was brand new to\\xa0 outsourcing their IT, what question should they ask to make sure that the IT Service provider they have chosen has a structured approach to service and delivery as opposed to winging it?

05:01 - 08:39
Learn about the structure and modernness of their technologies

08:40 - 10:35
What do you recommend young techs do when they get in over their head?

10:36 - 14:31
A good question for someone to ask their future IT service provider is, \\u201cHow do we start? How do we onboard?\\u201d

14:32 - 17:59
The danger of being a "guru"

18:00 - 19:40
Tribal elders

19:41 - 23:18
The importance of IT service providers to categorize clients vs. customized pricing.

23:19 - 29:50
Recap of questions to ask.

29:51 - 31:55
The most important thing Nigel ever learned.

31:55 - 33:10
Barb\'s Outro