Stolen Machine? IT to the Rescue

Published: Nov. 9, 2013, noon

“Hi, someone just stole my laptop. I’m not sure what to do... Help!” What would YOU do next? Initiate a remote wipe? Call the police? Those are both good options, but what if you could still communicate with the stolen machine? Better yet, what if it was still checking in with your management system and you were able to investigate the new owners through an innovative combination of software, hardware, social networking and good, old-fashioned cloak and dagger operations? Learn how one IT administrator resisted the urge to issue a remote wipe and was able to provide the police with enough information to recover the still intact machine from its new “home”.