Dr. B and Heather have a conversation about getting stuff to happen in a business or school environment. How does NVC apply in these circumstances? Are there situations when "demands' may be warranted? How does a leader deal with all the "needs" going on in a group situation? They talk about the different types of needs: my needs, your needs, and we needs. They also touch on other topics like a governance structure called Sociocracy and fair process.