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In this week's Podcast co-host Kevin Garber talks with Michel Feaster.

Michel is the Co-Founder and CEO of Usermind; a customer engagement hub that allows you to integrate customer data and orchestrate actions to deliver a world-class customer experience.

Some of the topics that we cover in our chat with Michel include:

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• Some of the topics that we cover in our chat with Michel include:
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• How Usermind helps enterprise companies connect disconnected systems to enable better customer experiences.
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• The long term benefits - to companies and customers - of a shift towards subscription based businesses.
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• How customer expectations shift generationally and why companies need to transform and embrace the challenge.
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• Michel\\u2019s journey to becoming a Founder & her experience working with Ben Horowitz.
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• The importance of mentors and the positive impact they\\u2019ve had on Michel\\u2019s career.
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• What it\\u2019s like to be a female founder.
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• How and why women struggle with fear and imposter syndrome.
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• Are we becoming too comfortable with failure?
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• The myth of success being limited to Silicon Valley and why we need a 2nd Silicon Valley.
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Co-hosts Kevin Garber, Kate Frappell and Josephine Pinto also discuss this week's tech news:\\n* Tesla is now worth more than Ford and General Motors\\n* This years best and worst April Fools pranks from the tech industry