Published: April 9, 2017, 11:02 p.m.
In this week's Podcast co-host Kevin Garber talks with Michel Feaster.
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Michel is the Co-Founder and CEO of Usermind; a customer engagement hub that allows you to integrate customer data and orchestrate actions to deliver a world-class customer experience.
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Some of the topics that we cover in our chat with Michel include:
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\n- Some of the topics that we cover in our chat with Michel include:
\n- How Usermind helps enterprise companies connect disconnected systems to enable better customer experiences.
\n- The long term benefits - to companies and customers - of a shift towards subscription based businesses.
\n- How customer expectations shift generationally and why companies need to transform and embrace the challenge.
\n- Michel\u2019s journey to becoming a Founder & her experience working with Ben Horowitz.
\n- The importance of mentors and the positive impact they\u2019ve had on Michel\u2019s career.
\n- What it\u2019s like to be a female founder.
\n- How and why women struggle with fear and imposter syndrome.
\n- Are we becoming too comfortable with failure?
\n- The myth of success being limited to Silicon Valley and why we need a 2nd Silicon Valley.
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Co-hosts Kevin Garber, Kate Frappell and Josephine Pinto also discuss this week's tech news:\n* Tesla is now worth more than Ford and General Motors\n* This years best and worst April Fools pranks from the tech industry