Podcasts Technology IT Visionaries Digitally Transforming Customer and Employee Experience On One Platform with Sarah Joyce Franklin, EVP & GM Platform, Trailhead & Developers at Salesforce

Digitally Transforming Customer and Employee Experience On One Platform with Sarah Joyce Franklin, EVP & GM Platform, Trailhead & Developers at Salesforce

Published: Nov. 12, 2019, 8 a.m.

On this episode of IT Visionaries, Sarah Joyce Franklin, EVP & GM Platform, Trailhead & Developers at Salesforce discusses digital transformation, Salesforce’s Customer 360 Platform, and what the role of CIO will look like in the future. 

Key Takeaways:

  • Salesforce’s Customer 360 Platform has everything a company will need all in one
  • The role of the CIO is changing overnight
  • Digital transformation affects the more than the customer and employees

 

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform