Podcasts Technology IT Visionaries Building the Tech Behind Etsy with Rachana Kumar, Etsy’s Senior Director Of Engineering

Building the Tech Behind Etsy with Rachana Kumar, Etsy’s Senior Director Of Engineering

Published: Jan. 14, 2020, 8 a.m.

Rachana Kumar  is currently the Senior Director Of Engineering at Etsy, the e-commerce platform made for unique buyers, sellers and creatives. But Etsy isn’t like a normal e-commerce site with traditional vendors and inventory, the tech behind the platform is just as unique as the people using it. Rachana explains it all on this episode of IT Visionaries. Plus, she dives into the importance of creating a diverse workforce and doing mission-driven work. 

Key Takeaways:

  • How Etsy handles the billion-plus data points generated daily
  • Using machine learning to improve customer experience
  • What it means to be mission-driven
  • Creating for mobile versus creating for desktop

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform