Virtual Assistance Center Advances IT self-service

Published: Jan. 6, 2016, 8:01 a.m.

IT Best Practices: Imagine a computing environment where PCs fix themselves, even before employees know there’s a problem. Or where employees are proactively notified of issues, including self-service answers without having to know a lot of technical lingo or infrastructure details. This vision, consistent with our history of self-service solutions, inspired Intel IT to create […]