IT Best Practices: Integrating IT Demand Management and Business Relationship Management

Published: April 23, 2015, 1:12 a.m.

IT Best Practices: Intel IT has developed a Business Solutions Integration (BSI) service that incorporates business demand management (business requests) and business relationship management processes (our relationships with internal customers in all of Intel’s lines of business [LOBs]). We developed this service in response to our CIO’s “Customer at the Center” initiative, which calls for […]