BROADCASTS.com

b'This episode of the Inside EMS Podcast is sponsored by\\xa0FirstNet, Built with AT&T. FirstNet uses the latest technology to keep your lines of communication and data open\\xa0\\u2013\\xa0to help you respond faster, smarter and safer.\\nIn this week\'s episode, co-hosts\\xa0Chris Cebollero and Kelly Grayson discuss EMS1 columnist Todd Bowman\'s recent\\xa0article, "5 ways to build confident providers". The discussion delves into training practices, building confidence with crew resource management, and understanding how call repetition can build the skills for\\xa0treating patients.\\nThe conversation then turns to the importance of a good quality assurance program, which should be considered a non-punitive process.\\xa0The final point touches on reassurance, and the power of saying "thank you."'