Good intentions and unintended consequences: A look at healthcare policy

Published: March 5, 2019, 3:35 p.m.

In attempting to improve healthcare delivery, policy makers have tried a top-down approach to effect change. In this episode, Harold D. Miller, President and CEO of the Center for Healthcare Quality and Payment Reform advocates for a bottom-up style of reform, focusing on reinvigorating primary care and fostering healthcare transformation at the local level.