This week we welcome Jeff Cross to IAQ Radio for a discussion of current events in cleaning and restoration plus some marketing tips from one of the best known marketing pros in the industry. Jeff is the Senior Editor of Cleanfax magazine and also has over 20 years of hands on experience in the carpet and furniture cleaning industry. His "Totally Booked University" marketing workshop is one of the most popular seminars in the industry and the marketing tips he teaches are applicable to any industry. Join us to hear Jeff discuss marketing, his views on how the economy is affecting the industry, if green cleaning is catching on, the CRI program, trade associations in today's era of instant electronic communications and much more. LEARN MORE on IAQ Radio with Jeff Cross, Radio Joe, The Z-man and Dr. Dietrich Weyle.