#255 - Cable Companies and their Customers

Published: Feb. 12, 2012, 5 p.m.

Every wondered about the other person on the end of that line when you call customer support? What's the best to end up getting what you want? Are there any secrets, tricks, or tips to help you out? Luckily we have one of American biggest technology consumer expert on our side, friend of the show, Gabe Goldberg to help us out.