Podcasts Technology IDC TechTalk Episode #64 - Why CX is Critical in the COVID-19 Era

Episode #64 - Why CX is Critical in the COVID-19 Era

Published: June 11, 2020, 1:22 p.m.

b"In our latest look into the effects of the Coronavirus (COVID-19) pandemic, Gerry Brown joins Miles to discuss how the pandemic has affected the CX market, and what companies should be looking at when deciding their CX strategy going forward.\\n\\nYou can find Gerry's blog post here - https://blog-idcuk.com/covid19-takes-cx-to-the-top-of-tech-charts/\\n\\nWatch IDC\\u2019s latest videos: youtube.com/idcemea\\n\\nFollow us on Twitter - twitter.com/IDC_EMEA, twitter.com/gerrybrown"