Evaluating the user experience of documentation -- Podcast with Bob Watson

Published: June 18, 2018, 7 a.m.

b'This week I chatted with Bob Watson, an assistant professor of tech comm at Mercer University, about how to evaluate the user experience of documentation. The idea of doing a podcast came up during a comment thread on a previous post about reconstructing the absent user. We had a long exchange in the comment threads and thought it would be good to have a podcast about the topic.'