Why Agile and DevOps are important for CSPs

Published: Nov. 11, 2013, 7:10 p.m.

Communications service providers (CSPs) have a history of adopting agile methods in their development of software-intensive products. However, the adoption of these methods, especially when continuous integration is involved, are impeded with old approaches to the deployment of these solutions to test labs and, finally, to the running system. In addition, test labs are expensive to setup and run and their preparation and usage can be restricted and time consuming. As well, the ability to respond in a timely manner to requests from the operations group can be impacted. This can lead to issues with customer satisfaction and reduced ARPU. In this podcast, we will discuss some approaches that help with this situation. Speakers, Neil LeBlanc, Steven J. Weaver, and Kimberly Gist.