Why Hotel Employee Training is Important | Ep. #320

Published: Nov. 24, 2022, 5 p.m.

Many hospitality properties forgo proper employee training due to associated costs, but studies have shown that the return on investment (ROI) from training and development of employees is a no-brainer.

I'll explain why hotel employee training is important.

Training can improve employee morale, business performance, help increase your profits and if you have a properly organized system, you can find the time and I don\u2019t mean just when they are hired, it has to be ongoing.

Let me ask you something.

\u201cDo you have a small property, just a couple of employees, but you seem to be doing most of the work?\u201d
or
\u201cDo you have a property running on a shoestring budget, with limited employees that are overworked?\u201d
or
\u201cAre you so busy that you cannot find the time to think about additional training for your employees?\u201d
or
\u201cDo you have high turnover?\u201d

If you have answered \u201cyes\u201d to any of these questions, there is no doubt in my mind you\u2019re throwing money out the window and over the years have probably lost some excellent employees.

You might be thinking these questions.

\u201cWhy would I want to take on the extra expense?\u201d
\u201cWhen are we going to find the time? \u201c
\u201cAnd if I train my employees, won\u2019t they leave for better opportunities?\u201d

Training and upgrading employee skills makes good business sense. It has to start from day one, and become continual as your employees grow.

And I\u2019ll go into more detail\u2026

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