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Are you utilizing a Property Management System? If not, you\u2019re losing money. Let me explain how you can turn this around

I have been getting questions lately about choosing the right PMS or Property Management Systems.

Your property management system or PMS, also known as a front desk system, is the heart of any hospitality property. It is the systematized mechanism that oversees and coordinates the relationship between the customer and your services.

Without one, a hospitality property will labour to professionally manage all of their daily operational tasks.

What are the benefits of a property management system?

In choosing the variety of options available to you, it\u2019s important to think about what features would best suit your hotel, resort, inn or bed & breakfast.

Here are the top features you should consider when making your selection.

1. A system that streamlines your front-desk management

Your PMS should give you all the tools you need to be totally systematized in running your hospitality property.

To give your guests the best customer service from the moment they arrive, to the moment they leave, you should be able to easily.

\u2022 Check guests in and out

\u2022 See all of your reservations on a calendar page

\u2022 Add additional rooms and extra sale items to a booking

\u2022 Add rate-plans to existing rooms

\u2022 Closeout specific rooms for a thorough cleaning"

\u2022 Ability to move existing bookings

\u2022 Produce invoices

\u2022 To keep track of your returning guests

All the information you need in one place, with the ability to complete necessary tasks faster.

2. Gives you freedom from your desk
Your system should be cloud-based.
No matter what device you are using, you need to be able to access your backend system.
You need to have the capability of going about your day and still keep an eye on your reservations. All you need is your smartphone or tablet.

Continue reading or watching and I will share four more features you should consider when making your Property Management System selection, right after a word from our sponsors.


\u21d2 TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://keystonehpd.com/property-management-system-what-you-need-to-know-229


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