A Food and Beverage Strategy for Success Post-COVID | Ep. #265

Published: Oct. 21, 2021, 4 p.m.

If you offer f & b services, now is the perfect time to test new approaches that will get your food & beverage strategy in the best shape ever, and generate much-needed income.

Find out how.

Though the pandemic has had profound effects across all industries, few have felt the very real impacts of the major pandemic as much as the travel industry. Impacts for hospitality properties that also support restaurants, bars, or even room service have been especially fierce.

Exploring ways to keep hotel restaurants, bars, and other food services in business and making money is an important task of any hospitality property owner or manager.

Designing your food & beverage strategy

Creating a safe and comfortable environment is crucial at a time when Covid-19 is still on everyone\u2019s mind. Your first step is to find out which new and any updated rules and regulations you must implement in your F&B department. Check your local authority\u2019s guidelines and brainstorm how to put them into practice.

Since running a restaurant normally involves close contact with guests, you\u2019ll also need to adapt some of your SOPs while keeping everyone safe.
Standard operating procedure ideas
\u2022 Standards for the correct use of PPE

\u2022 Let staff serve the food at the buffet

\u2022 New cleaning and sanitizing schedules and procedures for equipment, surfaces, etc.

\u2022 A process for employees who feel ill or test positive for Covid-19

\u2022 Plan for proper training when you update your SOPs


Keep the focus on your guests

Interacting with guests is going to be different and at times might be challenging. Regardless of the services you offer or how you change your procedures, make your guest\u2019s wellbeing your top priority. Give them space to accept or refuse certain services and show that you take their concerns and safety seriously.

Continue watching or reading and I\u2019ll share more ways to keep your food & beverage department in business and profitable\u2026

\u21d2 TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
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