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How Rude!
b"It\\u2019s not your imagination: rudeness appears to be on the rise. Witnessing rude behavior \\u2014 whether it's coming from angry customers berating a store clerk or airline passengers getting into a fistfight \\u2014 can have long-lasting effects on our minds. But behavioral scientist Christine Porath says there are ways to shield ourselves from the toxic effects of incivility."