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Hi5 Of CX With Deep Thomas, Head Of Analytics, Aditya Birla Group
b'In the sixth podcast of the series we talk to Deep Thomas, Chief Data & Analytics Officer at Aditya Birla Group, a $48 Billion Global conglomerate operating in 17+ diverse sectors such as Metals, Cement, Telco, Fashion, Financial Services, Textiles, etc. Deep is leading the charge of its Digital and AI-led digital transformation to drive new business growth, enable operational efficiencies, superior customer experience, and deliver successful outcomes across its multi-sector business.
In this podcast, Deep shares his approach on building connected digital ecosystems, technology, driving insight based actionable analytics, setting up incubation/innovation labs and much more.'