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The Healthcare Leadership Experience: Jim Calgliostro - Nursing Burnout
Host Lisa Miller is joined by Jim Cagliostro, a Registered Nurse and VIE’s Clinical Operations Performance Improvement Expert to continue their discussion around nursing and the challenge of burnout. Strategies for dealing with burnout include recruitment of volunteers and support staff, better resource planning and the lessons hospital CFOs can learn from ‘’Undercover Boss.’’ Jim also highlights the need to treat every patient as an important guest, and encourages all hospital leaders to listen to their nursing staff.
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