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b'Hosts Fred Goldstein and Gregg Masters MPH welcome Lauren Barca, MHA, RN, BSN, VP of Quality and Stars at 86Borders, a technology platform and care coordination company that connects health plans with their inactive, unable to reach, and underserved members. With over a decade of experience at United Healthcare, Lauren boasts a proven track record in driving success across Stars, HEDIS, CAHPS, and HOS initiatives. Recognized for her versatility and innovation in healthcare and clinical operations, she is an expert in navigating and fulfilling regulatory requirements. Lauren is deeply passionate about public health and is committed to enhancing the quality of care for economically disadvantaged and medically underserved populations. We discuss the challenges of member engagement and the need to focus on problems in living in order to optimize health care outcomes for plan members. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to \\u201c\\u2026.Play Healthcare NOW Radio\\u201d. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen'