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b'Ericka Adler is joined by fellow Roetzel shareholder Heather Ren\\xe9e Adams for a follow-up discussion on how healthcare practices should best respond to claims from the Equal Employment Opportunity Commission (EEOC) and similar administrative agencies. Ericka and Heather discuss the dos and don\\u2019ts of communicating with the EEOC including, responding in a timely, courteous manner, properly documenting the misconduct, the importance of using legal counsel to respond to claims, and what can happen if you don\\u2019t. Heather also provides insight on the three general results employers can receive from the EEOC, next steps after receiving your result and how settlement can be the best decision for your healthcare practice. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen'