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S2E6: Escaping the Stockholm Syndrome in Primary Care/Healthcare with Christopher Crow, MD, CEO and Co-Founder of Catalyst Health and Dr. Nick. Do you wish for a Gordon Ramsay look-alike to take on a “nightmare” healthcare system? It is doubtful even Chef Ramsay could manage to fix some of these problems in his classical 24 hours approach but perhaps it needs some level of passion to take this on and address core challenges and problems throughout. Healthcare and in particular primary care needs the same level of teamwork and contributions as a well run kitchen, typically enabled by technology and workflow design but essential to deliver the well care into the community to everyone, especially to those with chronic conditions or lacking equitable access. As you will hear, like the financial interest it has a compounding effect on relationships amplifying each interaction and creating trust: Relationship Compounding. Shifting from fee for service the better way starts with building the associated support team that creates more community and improves outcomes while creating a satisfying work environment for the very staff we need to retain. Your better pill to swallow is to create concierge and accessible primary care services that cease focusing on billing codes and activity and shift to the focus to patient wellness and health interests. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen