BROADCASTS.com

Bringing Hospitality to Healthcare with Sarah Richardson, SVP, Chief Digital & Information Officer for Tivity Health and host Dr. Nick. Beyond all the systemic problems in healthcare, there is an aspect of the experience that is just not fully thought out. If you have not experienced healthcare in the first person, lucky you. But even then you may have seen healthcare through the eyes of a relative or friend at the periphery. Overlaying a poor user experience on top of declining health and bad news of health status just adds unnecessarily to the misery. Sarah was born in the hospitality industry and has brought that to healthcare at Tivity Health. There are big hills to climb and challenges to face in our world and especially in healthcare but as Sarah points out “Together anything is possible”. Take that moment to breathe, re-energize yourself and work to find those small or micro opportunities and wins for the individual, the department, and the system. Your better pill to swallow is to anchor on the common goals of bringing about positive change to align everyone in your organization. They are not just employees and workers. They are also mothers, fathers, sons, and daughters as well as friends, patients, and caregivers. Building a diverse team will help bring equitable accessible healthcare to everyone so we can all live our best life. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio.” Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen