Healthcare Rap: You Have the Consumer Data That You Need

Published: Sept. 2, 2023, midnight

b'You Have the Consumer Data That You Need Dean Browell joins Jared to discuss the role of digital ethnography in building our ""consumer muscles."" Consumer-centered innovation starts by understanding people\\u2019s needs and expectations, and Dean explains how effective Voice of the Customer research can guide our efforts.\\xa0 All that, plus the Flava of the Week about level-setting what we believe about Consumer Transformation. Why is it helpful to periodically recalibrate around a set of key ideas, and how might we use these ideas to innovate around consumers\' needs, at scale, in meaningful ways? Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/'