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Healthcare de Jure: Patty Hayward, GM of Healthcare at Talkdesk
b'Host Matt Fisher is joined by Patty Hayward, GM of Healthcare at Talkdesk. They discuss taking lab science approach to solving issues in healthcare delivery; defining patient experience from outside a facility perspective; using new terms to reframe discussions and perspectives; impact of retail care growth; tackling burnout by reducing burdensome tasks. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to \\u201c\\u2026.Play Healthcare NOW Radio\\u201d. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen'