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Harlow On Healthcare: Greg Miller, VP of Healthcare and Life Sciences Strategy Talkdesk
Host David speaks with Greg Miller, VP of healthcare and life sciences strategy Talkdesk. “It’s not a call center; it’s a command center.” They discuss making healthcare patient-centric, making it radically convenient, about leveraging technology to serve customers seamlessly. Why is this important? It’s not just about convenience; at the end of the day, patient experience is the new measure of quality.
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