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Empathy HIT: Vincent Ng Director at Bayshore Healthcare
On this episode Dr. Whitehouse is joined by Vincent Ng the Director of Data & Innovation, Specialty Drug Care Program for Bayshore Healthcare. He discusses how Bayshore HealthCare, one of Canada's leading providers of home and community health care services saw a 300% increase in patient usage as well as greater engagement from patients using Digital Empathy. Digital Empathy revealed a new understanding of patient needs and level of satisfaction with Bayshore’s services, further supporting their patient-centered focus.
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