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b'In endoscopy and sterile processing, we often run into the same issues. Training staff to do incredibly complex tasks, while they are under constant pressure to perform quickly. Stress often leads to mistakes, which then leads to hospital-acquired infections. What if there was a better way to perform this training? On this episode guests Damien Berg, Sarah B. Cruz and Sandra Hilliard discuss an HSPA sponsored program focused on endoscope reprocessing training, and more importantly, retention. Learn about this unique and exciting program from actual participants. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen'