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We’ve all been there: you arrive at a healthcare provider for an appointment, and there’s no one available at the check-in area. You might just see a kiosk to check in. Imagine, now, how frustrated you’d feel if that kiosk was out of order. Or its software is frozen. For people with disabilities, any healthcare kiosk that isn’t fully digitally accessible may as well be out of order every single time. TPGi’s Business Development VP Matt Ater is blind, and he says patients like him face this problem regularly. Patients may be blind or have low vision. They may have problems clicking buttons because of coordination challenges. They may have a cognitive disability. Often, a combination of limitations affects their experience. Ater also highlights that many patients have temporary disabilities that impact their ability to navigate a healthcare system too. Learn more about TPG Interactive: https://www.tpgi.com/ Health IT Community: https://www.healthcareittoday.com/