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Over the past two decades the relationship and dynamic between IT and Clinical Operations has changed. The two must now work in close collaboration with each other to improve clinician experiences and patient outcomes. Yet, healthcare IT departments do not have sufficient financial or human resources to deliver on everything that is expected of them. Technology and third-party support are needed. Healthcare IT Today sat down with Thomas Charlton, CEO & Chairman at Goliath Technologies, a company that offers end-user experience monitoring and troubleshooting software to healthcare customers, to discuss how IT and clinical teams need to work together to achieve the level of digital transformation we desperately need in healthcare. Find more great health IT content: https://www.healthcareittoday.com/ Learn more about Goliath Technologies: https://goliathtechnologies.com/ ----- Contents of this video ----- 0:00 - Introduction 1:48 - About Goliath 4:54 - Vital role of IT in healthcare 6:34 - Dynamic between IT and clinical operations 10:41 - How Goliath helps 12:20 - Case study 16:22 - How to get started