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Should You Keep RCM in House or Leverage RCM As a Service?
At the eClinicalWorks National Conference, I had a chance to hear about RCM as a Service first hand from Todd Mallon, Chief Financial Officer at Advocare. Mallon and his team at Advocare decided back in 2019 to use eCW's RCM as a service. We wanted to know what factors contributed to their decision to move from inhouse RCM to eCW's RCM as a service and what has been their experience with it since going live 3 years ago.
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