Retaining Patients and Employees in Healthcare

Published: March 1, 2023, 2 p.m.

Watch this video to see the stages that patients move through in Tiffany A.S. Wright, vice president of operations at CareMax's experience.  Also, Wright shares how she used CareCognitics to engage patients, the importance of flexibility in both a clinical organization and a technology vendor, the role of metrics and analytics, and how to structure financial incentives with the input of employees. As a bonus, you'll hear an amazing story about how Wright set up a COVID-19 test center in just a few days in March of 2020!  

Learn more about CareCognitics: https://carecognitics.com/ 

Learn more about CareMax: https://www.caremax.com/ 

Find more great health IT content: https://www.healthcareittoday.com/