Experian Helping Hospitals With RCM Challenges Caused By COVID-19

Published: Aug. 25, 2020, 1 p.m.

We’ve all heard of Experian. We know them from our daily lives as a credit reporting agency. But what you might not know is the significant impact Experian has in the healthcare space via their Experian Health division. Healthcare IT Today sat down with Jason Considine, SVP & General Manager, Patient Access, Collections & Engagement at Experian Health to learn about Experian’s role in healthcare and the really cool things they’re doing to help during the COVID-19 pandemic and beyond.  

Watch and hear how Experian is: 

* Helping people and businesses - not just in healthcare but anywhere - with a jobless risk index and resources to help people understand how credit works and how to manage their financial situation 

* Helping to screen patients before they arrive for appointments 

* Addressing the challenges hospitals are facing with virtualizing staff so they can effectively work from home - like call center agents 

* Building tools that can help authenticate patients and accurately identify patients across multiple EHRs which has all sorts of downstream benefits 

* Making it possible for patients to take a selfie and a picture of their driver’s license to reduce paperwork and time spent in waiting rooms  

Learn more about Experian Health: https://www.experian.com/healthcare/