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In this episode, we chat with VP of Digital Transformation at Frost & Sullivan, Elka Popova. We discuss changes in the UCaaS space including the Mitel/ShoreTel merger and hypotheses for future M&As. Elka shares her insights regarding churn in the partner community, embedded communications, and the factors driving these industry changes.

Show Links

• Guest: Elka Popova, VP of Digital Transformation at Frost & Sullivan
  https://ww2.frost.com
• Elka’s Profile:
  http://digitaltransformation.frost.com/index.php/profile/view/13/
• Twitter: https://twitter.com/epopova
• Frost & Sullivan Viewpoints:
  And Then It Happened:
  http://www.digitaltransformation.frost.com/expert-insights/viewpoints/and-then-it-happened/
• UCaaS Market Rocked Again By Mitel / ShoreTel Merger:
  http://www.star2star.com/insights/blog/Shoretel-Merger