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Published: July 11, 2018, 5 a.m.

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01:46 \\u2013 Steven\\u2019s Superpower: Being a Super-Recognizer and Empathy

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Steven Shorrock on the myth of human error (Courtney Nash & O\\u2019Reilly Radar)

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04:21 \\u2013 Steven\\u2019s Occupational History, Background, and Mission: System Performance and Human Wellbeing

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08:19 \\u2013 Critical Incident Stress Management

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10:40 \\u2013 Social Capital, Bonds Within Groups, and Connectors

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Asset-Based Community Development (ABCD)

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Appreciative Inquiry

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ABCD: Gifts, Skills, Passions

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29:37 \\u2013 Cognitive Empathy vs Emotional Empathy, and Creating Serendipity

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36:33 \\u2013 Safety-I and Safety-II

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55:11 \\u2013 Work-As-Imagined & Work-As-Done; Work-As-Prescribed, Work-As-Disclosed

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Reflections:

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John: ABCD and thinking about ways to incorporate into everyday life.

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Jamey: People who are connectors vs networkers vs gappers; differences are subtle but there.

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Jessica: When you start at a small company, you know everyone in the organization; so then as the company grows, you continue to know someone in every part of the organization.

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In people\\u2019s assets there are gifts, skills, and passion, and we tend to hire only for skills, which is also the only one of these things that is easy to change.

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Steven: What do the people closest to you say your gifts are?

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This episode was brought to you by @therubyrep of DevReps, LLC. To pledge your support and to join our awesome Slack community, visit patreon.com/greaterthancode.

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To make a one-time donation so that we can continue to bring you more content and transcripts like this, please do so at paypal.me/devreps. You will also get an invitation to our Slack community this way as well.

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Amazon links may be affiliate links, which means you\\u2019re supporting the show when you purchase our recommendations. Thanks!

Special Guest: Steven Shorrock.

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