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#162 Behavioral Insights & Benchmarking in Scottsdale, AZ with Brent Stockwell
Brent Stockwell, Assistant City Manager of Scottsdale, AZ, joined GovLove to discuss his work on performance measurement, behavioral insights and his favorite color. Brent described how Scottsdale is taking a new approach to simplifying city reports. He also shared his thoughts on diversity in local government and how tourism has shaped Scottsdale.
Topics: Lightning round (1:20), using behavioral insights in Scottsdale (7:40), simplifying reports & communication (19:00), managing tourism (25:15), his work on benchmarking (29:55), his thoughts on diversity in local government (38:20), and how he got into local government (43:35).
This interview was recorded from the 2017 ICMA Conference in San Antonio, TX.