Richmond, VA returns for a project update and to share tips for a successful large-scale product launch

Published: May 17, 2021, 3:59 a.m.

b'In this episode, we dive into Richmond\\u2019s revamp of their 311 service (RVA311). The episode will be part 2 of a series on Richmond\\u2019s re-launch of their citizen request platform (part 1 was episode 20). This episode focuses on the launch, the marketing around the launch and plans for ongoing maintenance and revision of the platform based on feedback.'