Implementing a turnaround strategy at DOL: An interview with Seth Harris, former Deputy Secretary, U.S. Department of Labor – Episode #88

Published: April 27, 2015, 2:11 a.m.

The U.S. Department of Labor is a useful case study of a large public-sector organization that successfully strengthened a culture of results, data, learning and evidence. In doing so, it improved its performance on key outcomes. Moreover, by 2013, DOL had the highest score among cabinet agencies in terms of the use of performance information — and the […]

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