Podcasts Technology Giant Robots Smashing Into Other Giant Robots 307: Win in the Long Term (Mike McDerment)

307: Win in the Long Term (Mike McDerment)

Published: Feb. 11, 2019, 5 a.m.

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Mike McDerment, co-founder and CEO of FreshBooks, discusses reimagining the platform with a system-wide A-B test, experiences with scaling, the value of customer service, and the art/science of change.

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