211: Battle Hardened Over Time

Published: Oct. 3, 2016, 4 a.m.

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On Hound, Ben sends out announcements for pricing changes, questions when a decision is the "right" decision when it comes to customer feedback, and toys with per-seat pricing model feasibility. Derrick has a successful first week on-boarding the new dev-ops hire, offers Ben some advice on balancing features with price, and discusses some customer acquisition campaigns.

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