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Ellis Yan and Lesley Matt are here again to talk about business in 2021. Shipping costs are rising as shipping speeds are slowing for everyone, there’s really nothing to be done about it. Beyond the macro scale problems, we're noticing small-scale disruptions all around us. The conversation moves past shipping and into currency exchange rates, busting myths about Chinese New Year, and setting your margins right. On the upside from this year Ellis is excited to share the new things his company are cooking up, the uptick in residential product sales, figuring out consumer preferences, and what it means to go both ways on a product line.