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The Changing Landscape of Customer Service and Collaboration (Trailer)
b"We'll introduce key trends and best practices in customer service and logistics, as well as the drivers of improved performance. Take a closer look at your customer service and collaboration maturity and the capabilities required to deliver against the business imperative for growth and efficiencies. Using real-world guidance, we'll show logistics executives how to gain a competitive edge by focusing on the \\u201corder to delivery\\u201d process with customers.Visit http://eod.gartner.com/event/scc6 to view more \\nrecorded sessions from Gartner\\u2019s \\nSupply Chain Executive Conference, 2015."