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Gain Your Edge is a twice-monthly podcast on all things IT. On this week’s episode, we’re exploring how an outdated phone system can actually sap money away from a business’s bottom line. Because many small business owners wear multiple hats and juggle a variety of disciplines, an old phone system is pretty low on the priority list. But if your business phone system can be referred to as “retro,” “old school,” or “vintage” then it may be time to seriously consider an upgrade.

Today we’re sitting down with Shana Mallin, Director of Customer Premise Equipment at Frontier. She leads a team that provides voice, data and Wi-Fi solutions to all types of businesses. She has supported hundreds of customer applications, overseen hundreds of installations and solved multitudes of real-world use cases involving voice networks. So you could say she knows a little something about how phones and businesses interact.

References and Resources

Podcast: Business VoIP Solutions with Shana Mallin

Podcast: Tele-Presence & Unified Communications with Ken Finkelson

Frontier Business Phone Testimonial – Coeur d’Alene Chamber of Commerce

Frontier Business Phone Testimonial – London Bridge Resort

Frontier Business Phone Services

Frontier Business VoIP Solutions

Contact Our Guest Expert

Connect w/ Shana on LinkedIn

More

Host Skip Lineberg

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Send your feedback, comments and questions to BusinessEdge@Frontier.com