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CXTECHFEST: Artificial Intelligence Drives Smarter CX
b'Artificial Intelligence is the future of the business-technology landscape. It\\u2019s not good enough to just have a strategy and plan to use AI in your business, it\\u2019s important about how well it is executed, what is the impact of AI on consumers, business and our way of life today and into the future. Joe Fuster is Global Head of Customer Experience Cloud at Oracle.'