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b'After every mass shooting or terrorist attack, victims and survivors receive a huge outpouring of support \\u2014 including a massive pool of compensation money. How should that money be allocated? We speak with the man who\\u2019s done that job after many tragedies, including 9/11. The hard part, it turns out, isn\\u2019t attaching a dollar figure to each victim; the hard part is acknowledging that dollars can\\u2019t heal the pain.'